Blog post has been reviewed by a Cleaning Technician

When shopping around for what you hope to be a very good cleaning company, it’s important to do a little research before hiring them. These companies are a dime a dozen, and not all of them may be suitable for your needs, let alone reliable. 

Today, let’s help you make a cost-effective and well-informed decision. Here are several important factors to consider when hiring a cleaning company. We’ve worded them as questions you should ask yourself during the search.

How do I Find a Reputable House Cleaner?

By not asking yourself this, you run the risk of essentially blindly choosing a local cleaner rather than someone better suited for the job in question. Focusing on the reputation of the company rather than its service offerings or beautiful website is crucial. Check Google to see what kind of online presence they have, not to mention the kinds of reviews being left by clients. Alternatively, consider looking into whether they are held in high regard via the Better Business Bureau, Yelp users, and other similar platforms. 

How do I Know if a Cleaning Person is Reliable?

Have they amassed a long list of happy clients and operated successfully for a few years or more? Or are they just starting out and already have mixed reviews? Again, reputation is important here, but you should also examine their track record and history. Comments on their Facebook posts complaining about their services are a red flag, especially if the cleaner and/or company either ignores said comments or doesn’t address them appropriately.

Do They Have WHMIS Certification?

Cleaning companies work with a variety of equipment, and that includes cleaning solutions – some of which might be stronger than others. In that case, they should be WHMIS certified. This stands for the Workplace Hazardous Materials Information System. A WHMIS-compliant cleaning company should fully understand how to handle and use the cleaners they utilize in their services, as well as best practices to protect themselves and their clients. If your cleaning company of choice utilizes eco-friendly solutions that aren’t anywhere near as harsh, however, then this isn’t as big of a concern.

Do They Offer the Services I Need?

Cleaning companies vary when it comes to the services offered. Therefore, if you need your toilet, blinds, walls, or any other specific areas of your home cleaned, ensure that the company you choose covers it with their services. If you’re unsure whether this is the case, don’t hesitate to call or email them – they should be willing to provide any clarification so you can decide with peace of mind! If they don’t want to give you more information and instead try to push for a sale, it’s probably best to look elsewhere. 

Optimal choices for when hiring a cleaning company include those with a varied, well-rounded suite of services that cover all the angles – including those hard-to-reach nooks and crannies! Not only that, but if you need more specialized assistance, such as cleaning services related to moving, be certain that they offer the right options for your requirements.

Will Someone be Available to Clean When I Need Them?

Lastly, what about their schedule? Does it align with your own availability and preferred cleaning timeframe? Some teams, such as our own here at UrbanMop, offer recurring cleaning services for residential and even business clients. See if you can work out a timeframe and frequency together before committing to hiring them. You might even want to take them on for a single cleaning session to see how they do before considering repeat service.

Do They Have COVID-19 Precautions in Place?

This is extremely important. The use of PPE, distancing whenever possible, sanitization steps, medical-grade disinfectant use, and enforcing proper mask usage at all times are just some of the essential preventative measures that a cleaning company should have in place. This protects you, the cleaning staff, and any other household members or visitors present.

Interested in learning more about cleaning services and capabilities? Check us out at UrbanMop! We’re happy to walk you through our offerings, pricing, and more. Contact us today to get started. 

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